SHIPPING 

We usually ship out all orders within 1-3 business days. From there, USPS standard mail generally takes 2-6 business days (may be longer if they are experiencing delays.) If you need your item sooner, please upgrade to Priority Shipping. Please note that this will expedite your shipping time, not processing time. You will also receive a tracking number in a separate shipping confirmation email. 

You will receive an order confirmation via email as well as shipping confirmation once shipped.

We are not responsible for any lost or stolen packages. Please contact your local post office for any shipping problems that may occur. Additionally, we are not responsible for incorrect address submitted by the customer.  

We are not responsible for any customs shipped overseas. Please look into this before purchasing to see if you will have to purchase separate customs.

If your package gets returned to sender, the buyer is responsible for reshipment fee. 

By purchasing from us, you agree that we are not responsible once the post office is in possession of your package and has scanned it in. 

 

RETURNS/CLAIMS

Returns/Claims can be placed here.

Returns must be started within 7 days of delivery date. Requests submitted after 7 days will not be accepted.

We offer store credit only on returns.

Item must be in original packaging, unworn, unwashed, and free of makeup, stains, or other marks.

Purchasers that opted in for checkout+ will have free returns. Purchaser that opted out are responsible for all return shipping fees.

Purchasers that opted in for checkout+ will have package protection against any loss or damage. Purchaser that opted out are responsible for any loss or damage that may occur.

 

HEADBAND DISCLAIMER

All headbands will vary slightly due to the nature of handmade. This goes for fabric, fabric pattern placement and color. We try to portray colors as accurately as possible however different monitors/screens show colors differently. Please ask us if you have any questions prior to ordering as all sales are final.

  

 

Thanks so much for supporting our small shop!!  

Customer Reviews

Overall rating: 5 / 5 from 4720 reviews.

Love how soft it is and doesn’t give me a headache like other scrub caps. Love all the patterns as well

CloudCaps Scrub Cap | Fourth Wing

The most comfortable scrub cap to wear all day!! Such cute prints at a great price for the product!

CloudCaps Scrub Cap | Folklore

Customer photo review of Free Unlimited Return for Store Credit  Valid in US.

Hello Headbands are a 10/10 in my opinion. They are soft and extremely stretchy. They do not slip off or squeeze, and are able to be worn for the duration of my shift.

Free Unlimited Return for Store Credit Valid in US.

I love how they fit my head perfectly and don't give me a headache

Twistband - Wild Thing

I love my halloween hats. They are so Cute. I got the black with pumpkins and the Nightmare Before Christmas hat. They are so comfy for a long 12 hours in the OR!

Free Unlimited Return for Store Credit Valid in US.

Customer photo review of Free Unlimited Return for Store Credit  Valid in US.

I love my first order from hello headband! I have been a surgical tech for 13 years and these are by far the highest quality hats I have worn The band is thick and the fabric is soft! I wear it all day and it leave my hair silky!

Free Unlimited Return for Store Credit Valid in US.

I am so excited to wear this cap to work. I have a lot of hair, so often these caps squeeze my head and give me a headache, but with the super stretchy fabric and wider headband, I can wear this all day with no issues. I love the fun snoopy design as well. I will definitely be back for more. Thanks!

CloudCaps Scrub Cap | Fall Snoopy

Bought for my daughter who loves ghosts. She loves the soft material and the stretchiness of the headband. Stays in place very well.

Twistband - B&W Ghosts

Customer photo review of CloudCaps Scrub Cap | Breakfast Foods

So soft & love how it covers all the hairs. We were scared about the band feeling tight & looking weird, but we love that feature!

CloudCaps Scrub Cap | Breakfast Foods

I absolutely love my Hello Headband! It’s comfortable, stylish, and stays in place without feeling too tight. The quality is great, and it’s perfect for adding a cute touch to any outfit while keeping my hair in place. I’m very happy with my purchase and would definitely recommend it!

CloudCaps Scrub Cap | Healthcare Hero

Love this hat!! The colors are vibrant and love the sea life! Very soft and comfortable.

CloudCaps Scrub Cap | Sea Life

Customer photo review of CloudCaps Scrub Cap | Sunflowers

Loveee these scrub hats they’re my favorite!!! They never make my ears hurt and always feel so so good. Cannot say enough good things about them!!

CloudCaps Scrub Cap | Sunflowers

Customer photo review of Free Unlimited Return for Store Credit  Valid in US.

The caps and bands are superrr comfortable! Coming from someone who hasn’t been able to wear any other cap or band from any other brand because they hurt my head halfway through the day. I can wear these easily through a whole shift, it’s stretchy and soft! I get so many compliments.

Free Unlimited Return for Store Credit Valid in US.